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Hotline: +911141722000
Available 24/7

Frequently Asked Questions

  • When should the gift user call to book a service?

    At least 3 days prior to your choice of date. We can even manage one day before, subject to the service provider’s availability. 

  • What if I fail to avail the activity after reserving it?

    The voucher will stand cancelled. You will not be able to redeem it.

  • What are the Hotline timings?

    Our hotline (011 41722000) is 24/7.

  • What will happen if I don’t get a reservation on my choice of date and time?

    We will provide you with alternative dates and you can choose from them.

  • Who makes the reservation for the experience?

    Dhoombox does. Whenever the gift user decides to avail the activity of choice, he/she just n...    READ MORE

  • What is inside a Dhoombox?

    Inside a Dhoombox you will find a catalog...    READ MORE

  • Are the Dhoombox activities in Delhi or all over India?

    Apart from Getaway and Adventure, all the other themes contain activities across the NCR (Delhi, Noida...    READ MORE

  • How do I purchase a DhoomBox ?

    Choose a theme that you would like to gift to someone. All you need to do is click the ‘buy now’ button and follow the instructions to pu...    READ MORE

  • I was gifted a DhoomBox. Can I use the DhoomBox for more than one activity and more than once?

    You can choose only one activity from the catalogue that is contained in the     READ MORE

  • How can a voucher be extended?

    A voucher can be extended by increasing the number of people who are going to avail the respective service. You can include more people and avail a g...    READ MORE

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