Hotline: +911141722000
Available 24/7
Frequently Asked Questions
When should the gift user call to book a service?
At least 3 days prior to your choice of date. We can even manage one day before, subject to the service provider’s availability.
What if I fail to avail the activity after reserving it?
The voucher will stand cancelled. You will not be able to redeem it.
What are the Hotline timings?
Our hotline (011 41722000) is 24/7.
What will happen if I don’t get a reservation on my choice of date and time?
We will provide you with alternative dates and you can choose from them.
Who makes the reservation for the experience?
Dhoombox does. Whenever the gift user decides to avail the activity of choice, he/she just n... READ MORE
What is inside a Dhoombox?
Inside a Dhoombox you will find a catalog... READ MORE
Are the Dhoombox activities in Delhi or all over India?
Apart from Getaway and Adventure, all the other themes contain activities across the NCR (Delhi, Noida... READ MORE
How do I purchase a DhoomBox ?
Choose a theme that you would like to gift to someone. All you need to do is click the ‘buy now’ button and follow the instructions to pu... READ MORE
I was gifted a DhoomBox. Can I use the DhoomBox for more than one activity and more than once?
You can choose only one activity from the catalogue that is contained in the READ MORE
How can a voucher be extended?
A voucher can be extended by increasing the number of people who are going to avail the respective service. You can include more people and avail a g... READ MORE
